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Alert for families

Bus arrived at drop-off alert

"Bus arrived at drop-off location."

In short

Bus arrived at drop-off is an alert The School Bus Tracker sends to families when the bus reaches the child's drop-off stop in the afternoon. It says: "Bus arrived at drop-off location." Families can turn it on or off for each child.

When it is sent

When the bus reaches the child's drop-off stop in the afternoon.

Why it matters

It tells a family their child is at the stop now, which matters most for anybody meeting them.

Good to know

The family's screen shows the bus, the driver and the attendant for the afternoon run.

How it reaches the family

On the parent app, in the browser for families who use the website, or by email for a family the system cannot reach on a device. Each alert can be turned on or off on the child's Alerts and absences screen, under What we send you.

Questions about this alert

When is the "Bus arrived at drop-off" alert sent?

When the bus reaches the child's drop-off stop in the afternoon.

Who gets the "Bus arrived at drop-off" alert?

The child's parents and guardians, for each child it is turned on for.

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