Run not started alert
"A bus that should have left has not started its run."
In short
Run not started is an alert The School Bus Tracker sends to the school when a run is 15 minutes past its departure time and its driver has not started it.
When it is sent
When a run is 15 minutes past its departure time and its driver has not started it.
Why it matters
With no run started there is no tracking and no alerts for the families on it, and nothing unusual on any screen. This is the school being told before a parent rings from a stop.
Good to know
Ring the driver, or give the run to another driver, from the school's panel.
How it reaches the school
As a notification to the school's account, alongside what the school's own screens already show.
Questions about this alert
When is the "Run not started" alert sent?
When a run is 15 minutes past its departure time and its driver has not started it.
Who gets the "Run not started" alert?
The school the run or timetable belongs to.
Related
Timetable cannot run alert
When a timetable is saved, or checked, and something it needs is missing - such as a driver.
Learn moreCredit running low alert
When the school's credit is close to running out, before it does.
Learn moreReadiness checks and reports
See today's runs, who rode, and anything that would stop a bus before the morning starts.
Learn moreReady for calmer mornings?
See The School Bus Tracker with your own routes in a short, friendly demo.