The School Bus Tracker
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Alert for families

Bus arrived at pickup alert

"Bus arrived at pickup location."

In short

Bus arrived at pickup is an alert The School Bus Tracker sends to families when the bus reaches the child's pickup stop. It says: "Bus arrived at pickup location." Families can turn it on or off for each child.

When it is sent

When the bus reaches the child's pickup stop.

Why it matters

A family still inside knows the bus is waiting at the stop now.

Good to know

If the child is not at the stop, the driver can ring the phone number the parent gave in their account.

How it reaches the family

On the parent app, in the browser for families who use the website, or by email for a family the system cannot reach on a device. Each alert can be turned on or off on the child's Alerts and absences screen, under What we send you.

Questions about this alert

When is the "Bus arrived at pickup" alert sent?

When the bus reaches the child's pickup stop.

Who gets the "Bus arrived at pickup" alert?

The child's parents and guardians, for each child it is turned on for.

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